24 Hour Emergency Services

24-hour emergency assistance: On-call counseling and problem solving and/or immediate response for assistance at a person’s home due to a health or personal emergency.

Primary caregiver: an Individual, principally responsible for the care and supervision of the person. He/she must maintain his/her primary residence at the same address as the person and be named as an owner or lessee of the primary residence.

Are you Eligible?: A person is eligible to receive 24-hour emergency assistance if he/she meets one of the following sets of criteria:

1. The person:

• Lives in his/her own home

• Does not receive 24-hour supervision• Would otherwise require extensive, routine supervision

• Would otherwise require extensive, routine supervision

2. The person lives with a primary caregiver who would otherwise require extensive support in the absence of this service to secure help in the event of an emergency.